Refund Policy
If you need a refund, we will initiate a refund on the same day.
After the 7-day period, no refunds will be processed.
“Same Day Refund Initiation Guaranteed”
I bought a product. Can I request a refund?
Yes, we do issue refunds once the order is completed and the product is sent. As a customer, if you find that the product you have bought is not working then raise a refund request on mail@gplplugs.com.
It is important to ensure that no license key is attached to the products. So, you cannot request a refund for license keys.
We do not issue refunds under the following circumstances:
- You can’t install a downloaded theme or plugin
- Your hosting or WordPress is not compatible with a theme or plugin.
- A license or purchase code is required for a theme or plugin
- When installing a new theme or plugin, your website was broken
- Provider offers digital media (“Software”) that may be downloaded immediately after a purchase order has been made.
- There isn’t any “trial” or “grace period” after buying any product which suggests all sales are final.
- Once you have bought the software, there is no such thing as a way to “return” it.
- In case we’re unable to solve your problem or our product does not work properly (damaged product), all of the refunds will be made by GPLPlugs.com on the same day.
- It may take up to 3-7 days to get your refund in your payment account or medium depending on the payment method and the location of your bank.